What are the main #customerexperience trends in 2021 for utility companies?
1️⃣ Mobile communication
2️⃣ Changes in debt collection
3️⃣ Push on customer loyalty
4️⃣ Justifying price increases
5️⃣ Revamping customer engagement
We're delighted to introduce our next Expert - Matti Ahtosalo, Head #Origination Nordics at @Alpiq. He will be discussing #PPAs from the Nordic perspective at the virtual conference #PowerPurchaseAgreements 2021. #PPA
Join us online on 31 May - 1 June 📢 https://hubs.ly/H0MLbwF0