Revenue Assurance for Utilities Industry 2018

Utility companies are losing up to an average of 5% of revenues due to non-technical losses and fraud. With today’s market and current decarbonization initiatives, companies can no longer afford to lose revenues or decrease margins because of unnecessary costs. They are increasingly challenged to assure their revenue in today’s volatile energy market.

By protecting their market reputation, satisfying customers with better customer service, and becoming more agile to address new market challenges; utility providers can generate more money for the bottom line.

The meeting on Revenue Assurance for Utilities Industry 2018, brings together experts from leading utility European companies involved in Customer service, billing and finance departments to exchange their knowledge, challenges and best practices in a highly engaging interactive set-up.

  • Innogy
  • E.ON
  • Západoslovenská energetika (ZSE)
  • Gemserv
  • Plymouth University
  • Caruna
  • British Gas
  • Helen
  • CEZ
  • Association of Credit for Central and Eastern Europe
  • Establishing revenue assurance function
  • Trade Credit Management and Revenue Assurance
  • World Class Order to Cash is essential
  • Using smart meter data to optimize the billing process
  • Benefits of prepay smart meters for further customer experience
  • Using AMI Data to Improve Revenues
  • Improve the bill for payment behavior and customer experience
  • Effective meter to cash revenue cycle
  • Getting Smarter to reduce risk, improve collections and customer experience
  • Understanding the need for data quality
  • Energy Utilities
  • Water Utilities
  • Distribution System Operators (DSOs)
  • Non-profit associations & regulatory bodies
  • Advisories & Consultancies
  • IT Solution Providers

CFOs, VPs, Directors, Heads & Managers of:

  • Finance
  • Business Control
  • Customer Relationship Management
  • Customer Service
  • Billing
  • Collection
  • Debt/Debt Resolution
  • Planning & Control
  • B2C (BtoC)
  • B2B (BtoB)
  • Metering
  • Meter to Cash
  • Revenue Assurance
  • Revenue Protection
  • Revenue Management
  • Credit Management
  • Credit Risk
  • Audit
  • Risk Assurance
  • Insurance/Risk Insurance
Event Details

This conference is certified for CPD purposes and all attendees will receive a certificate of their attendance with at least 20 CPD points gained.